Privacy Policy

1. Who We Are

Summiqen Formats Ltd is a company registered in England and Wales, with its registered office at 50 Princes Street, Ipswich, Suffolk, IP1 1RJ, United Kingdom. We provide structured report templates, business reporting systems, and reusable reporting workflows for digital business communication.For the purposes of this Privacy Policy, Summiqen Formats Ltd is the data controller responsible for your personal data. You can contact us at: tetianamankovska@zohomail.eu

2. What Data We Collect

When you interact with our website or submit an enquiry, we may collect the following information:

Contact information — your name, company name, and email address
Communication data — the content of messages you send via our contact form, including your stated reporting requirements
Usage data — technical information about how you access and interact with our website, including IP address, browser type, and pages visited
Cookie data — information collected through cookies and similar technologies (see Section 7)

We do not collect sensitive personal data such as financial information, government identification numbers, or special category data as defined under UK GDPR.

3. How We Use Your Data

We use the personal data we collect for the following purposes:

To respond to enquiries submitted through our contact form
To assess your reporting requirements and recommend appropriate services or products
To fulfil orders and deliver purchased templates or service deliverables
To send transactional communications directly related to your enquiry or order
To improve the functionality and content of our website
To comply with our legal obligations

We do not use your personal data for automated decision-making or profiling.

4. Legal Basis for Processing

We process your personal data under the following legal bases as defined by the UK General Data Protection Regulation (UK GDPR):

Contract performance — where processing is necessary to fulfil a service or product you have requested
Legitimate interests — where we have a legitimate business interest in responding to enquiries and improving our services, and that interest does not override your rights
Legal obligation — where processing is required to comply with applicable law
Consent — where you have given explicit consent, for example when agreeing to receive marketing communications

5. How We Share Your Data

We do not sell, rent, or trade your personal data to third parties.

We may share your data with trusted third-party service providers who assist us in operating our website and delivering our services, including hosting providers, email delivery services, and payment processors. These providers are contractually required to process your data only as instructed by us and in compliance with applicable data protection law.

We may disclose your personal data where required by law, regulation, or court order, or to protect the rights, property, or safety of Summiqen Formats Ltd or others.

6. Data Retention

We retain your personal data only for as long as is necessary for the purposes for which it was collected:

Enquiry data is retained for up to 24 months from the date of last contact
Order and transaction records are retained for 7 years in accordance with UK financial and tax regulations
Website usage data collected via analytics tools is retained in accordance with the retention settings of those tools, typically no longer than 26 months

When data is no longer required, it is securely deleted or anonymised.

7. Cookies

Our website uses cookies to ensure basic functionality and to understand how visitors interact with our content. These may include:

Essential cookies — required for the website to function correctly
Analytics cookies — used to collect anonymised data about website usage to help us improve our content and user experience

You can manage or disable cookies through your browser settings at any time. Disabling certain cookies may affect the functionality of the website.

8. Your Rights Under UK GDPR

As a data subject under UK GDPR, you have the following rights:

Right of access — to request a copy of the personal data we hold about you
Right to rectification — to request correction of inaccurate or incomplete data
Right to erasure — to request deletion of your personal data where there is no legitimate basis for continued processing
Right to restriction — to request that we limit how we process your data in certain circumstances
Right to data portability — to receive your data in a structured, machine-readable format
Right to object — to object to processing based on legitimate interests or for direct marketing purposes
Right to withdraw consent — where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing

To exercise any of these rights, contact us at: tetianamankovska@zohomail.eu

‍We will respond to all legitimate requests within 30 days. We may need to verify your identity before processing your request.

9. Complaints

If you believe we have handled your personal data in a manner that does not comply with applicable law, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the supervisory authority for data protection in the United Kingdom.
ICO website: ico.org.uk
ICO helpline: 0303 123 1113
We would, however, appreciate the opportunity to address your concerns directly before you contact the ICO.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The current version will always be available on our website. Where changes are material, we will take reasonable steps to inform you.

This policy was last updated: May 2026.